Follow me on Twitter: @eusp

Diarrhea of a worm

Original Publication Date: Friday, January 30, 2009
Filed Under: Information Architecture, Mark Miller

 

Diarrhea of a worm
I was walking my six year old to school this morning when he started shouting at me about this incredible book he was reading at school, “Diarrhea of a Worm”. As he continued to describe in glowing terms the story line, I realized he meant “Diary of a Worm”. I guess a little malapropism never hurt anyone, except maybe the worm.

It reminded me of why people are having a problem with using SharePoint when they first get started. The only context they have to relate to when storing information is the folder. In their mind, a Library is just another type of folder storage mechanism.

“So what’s the big deal?”, they say to themselves, “just another place to store files. I’ll create some more folders in here.” And off they go, replicating the same problems they have on their file server.

One of the first steps in getting End User buy-in is helping the user understand the new paradigm shift: A library is not a place to store folders, it is a way to organize your files into large chunks of information that can be sorted and filtered for quick access.

That’s the short form. John, Nicola and Lee will be adding more context to this in their articles, but as a Site Admin or Site Collection Admin, this is one of the most important concepts you can impart to your audience.

Diarrhea is not a diary, and a library is not a folder.

Spread the word...
  • Digg
  • Facebook
  • StumbleUpon
  • Google Bookmarks
  • LinkedIn
  • Reddit

Notify me of comments to this article:


Comments

6 Responses to “Diarrhea of a worm”

  1. Chris Quick on January 30th, 2009 11:54 am

    Mark,

    As usual, this is a great object lesson for the world of SharePoint — and you gave me permission to say “Diarrhea is not a diary, and a library is not a folder.” That should create some interesting discussions here at my organization!

    Chris

  2. jon nowicki on January 31st, 2009 1:07 pm

    Trying to get people to see the potential of Sharepoint librabies, to use meta tagging and views is not always easy. The folder for many is a comfort zone that they undersatnd but as we all know it brings problems. A lot more of my work in the UK as a consultanthas developed from Technical to change management.

  3. nsp on February 1st, 2009 10:02 pm

    when we can use folder? or just keep on create the library to manage as folder ?

  4. James on February 2nd, 2009 10:22 am

    nsp – not exactly sure what your question is, but the only time we suggest to our users when to create a folder is when they want to manage permissions to a group of items within a particular library. They will still use metadata for organization/filtering, however, the folders provide a level of permissions management which otherwise would have to be done with multiple libraries.

    Does anyone else do the same?

  5. EndUserSharePoint on February 2nd, 2009 10:29 am

    James – Chris Quick and I had a discussion on this a while back. We are all in agreement: the use of folders to manage blocks of documents needing specific permission levels is one of the main uses of folders. — Mark

  6. Colin on March 26th, 2009 4:16 am

    As a follow-on to nsp regarding the use of SharePoint libraries i.e. how many is too many?

    One major issue we have is the migration of the current file system into SharePoint libraries.

    There isn’t an easy way to migrate these documents into libraries without creating a lot of libraries as the folder tree can be 7 or 8 deep. There is only so much information a view can group/sort/filter by. Also, there is user familiarity with the current structure which would be lost.

    I fully appreciate the use and power of libraries, metadata and library views grouping by different details but the complicated document structure that we are inheriting does seem to make this task very difficult without resorting to 100+ document libraries at a minimum.

    Are too many libraries a recipe for disaster or is it a sensible option for this type of thing? Additionally, we are writing a migration tool but are there any open-source/off-the-shelf options that allow for mapping from file system to document libraries, control of content types and control of setting up the content type data?

    Many thanks from my ulcer

Leave a Reply