Comments on: Site Managers and End User Expectations, Roles and Responsibilities

By: Site Managers and End User Expectations, Roles and Responsibilities « Groen als MOSS

Wed, 19 Aug 2009 14:49:30 +0000

[...] augustus 19, 2009 Site Managers and End User Expectations, Roles and Responsibilities Posted by nicobpmi under Administration, Governance | Tags: Governance, SharePoint Roles, Site Manager | Leave a Comment Bron : Site Managers Role [...]

By: Site Managers and End User Expectations, Roles and Responsibilities - Bob Mixon

Site Managers and End User Expectations, Roles and Responsibilities - Bob Mixon — Wed, 12 Aug 2009 23:24:21 +0000

[...] by admin on Aug.12, 2009, under Roles & Responsibilities, SharePoint, SharePoint Governance, Teams Nice blog post, from Richard Harbridge, about the roles and responsibilities of a Site Manager… [more] [...]

By: Richard Harbridge

Richard Harbridge — Wed, 12 Aug 2009 21:24:45 +0000

Some really good and interesting stories guys! Thank you for the feedback.

Frank: There are quite a few SharePoint ’supermen’ I meet out there that do it all (admin, development, support, etc) and it’s definitely a challenge and a pretty incredible feat (when it’s still done so well). It’s great that you think and approach things the way you do because you are sharing your knowledge/understanding and working smart.

It should be interesting to see where things go in a few months when your users become more self managed, and capable of more with SharePoint. The user expectations and requirements will also grow with their knowledge though, so don’t worry you will have loads of work still. :P

Konrad: That’s great news as well (that you are getting more support and help from sub-owners). It can be a challenge when starting out with that, especially when you are the driving force for many of the changes and improvements.

The 10 minute “This is SharePoint” session is something that happens a lot and is a real shame. Sometimes the several days of “Everything SharePoint under the sun” can also be a poor approach because of knowledge saturation, attention span, and the breadth of how much your learning.

Personally I really like personalized training (from templates etc to improve manageability and reduce cost in time). Where your training focuses on a few small areas in a 45 minute session and uses real scenarios or examples to make it relevant to the trainees. This is followed by a work or exercise period where users perform activities to reinforce what they were just trained on. So as an example you might cover how to collaborate on documents (and that’s probably it). Where you go over check in/check out, alerts, version history, using existing templates, explorer view, etc etc. It all depends on the audience, but in my experience that seems to work fairly well.

Hope things continue going well,
Richard

By: Konrad

Konrad — Wed, 12 Aug 2009 17:30:35 +0000

Frank above and I could be good friends as our SP experience is very similar. I started out as the “pusher” for SP utilization as a way to stop the “Doc Madness” as I call it with 100’s and 100’s of file server folders filled with duplicate\outdated\uncatalogued docs. So began the quest to move SP into the limelight (after sitting unused for almost a year) I began developing and testing on my own building a base Doc Library to get us started and have managed to spawn 8 departmental sites (under the IT umbrella) with their own owners driving them.

I am the overall Admin for my department but the sub-owners are taking a lot of the load off. (Note all of this was front end only with no formal WSS\MOSS training! I had a 10-min “This is sharepoint” session by the server admin to get started.)

By: Frank

Frank — Wed, 12 Aug 2009 16:03:26 +0000

Very interesting article and as the only person SharePoint/Web Administrator I do it all. This is my ‘two cents’. We are currently using MOSS for our Intranet after ‘testing’ WSS 3.0 for one year and MOSS for 3 months. My position is very new and I had to plan, install, develop and conduct training for our hospital staff of approximately 4,000. I developed a ‘Train-the-Trainer’ for my 44 Site Managers. I developed ‘How-to’ slides and posted them on our IT department site. Did I mention that I also develop classes for Office 2007. We are still in transition from Office 2003 to 2007 (what fun)! What I do now to save some time is, whenever anyone has a ‘How-do I’ question I make a PowerPoint presentation and post it. One other thing I forgot, the hospital I work for is a military hospital and yes we do more with less! So my role is to teach, maintain, develop any other things that have to do with SharePoint or Web sites. The biggest challenge I face is getting the staff to use SharePoint and not to be afraid of it.

By: Site Managers (Expectations, Roles and Responsibilities) « SharePoint Knowledge Base

Wed, 12 Aug 2009 13:45:07 +0000

[...] Site Managers (Expectations, Roles and Responsibilities) Just linking to a guest post I did for End User SharePoint: http://www.endusersharepoint.com/?p=1881 [...]

By: SharePoint Daily

SharePoint Daily — Wed, 12 Aug 2009 12:58:07 +0000

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