When a list is collapsed sharepoint puts a (x) next to the name (in this case) showing the number of items listed under that name. The problem is I have people mistakenly using that number rather then expanding the list and getting the correct number they need.
I've told them over and over to click then check for the total they are looking for but it continues to happen. Is there a way to remove that function off the view? If it's painless I'd rather just fix the view then keep trying to educate.