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SharePoint-questions and answers section

(8 posts)
  • Started 5 months ago by jlschu1
  • Latest reply from EndUserSharePoint

  1. jlschu1
    Member

    I would like to create a questions and answers page on SharePoint where someone can post a quesion and then the answer can be posted against the question. Can anyone advise if this is possible?

    Posted 5 months ago #

  2. laura67
    Moderator

    You can use a sharepoint discussion board for that. Just be sure to give the users "contribute" access to the list.

    Laura Rogers
    http://spinsiders.com/laurar

    Posted 5 months ago #

  3. jlschu1
    Member

    I was thinking that route, but I am just hesitate it is not the most effective way. We have an admin who wants to develop a structured list that he can use for ppl to submit questions and then he would provide an answer. We then would cross reference when adding FAQS.

    Posted 5 months ago #

  4. EndUserSharePoint
    Key Master

    Create a structured list that anyone can come in and post a question. The answer field in that list is a link to a FAQ wiki that is built organically by the people answering the questions. -- Mark

    PS: Laura, that's a usable solution for a workshop, if you ask me.

    Posted 5 months ago #

  5. idosp
    Member

    I have "customized" the Issues list for Question submission. Why didn't I use Discussion Board? Because I found being a user on another site of such a thing, the discussion board morphed into chatty-kathy rather than specific responses. In my Issues list I added a category choice field so that at least subsequent users could pull up anything entered, for example, concerning Document Library or a Blog or concerning Permissions. I set that field to have the ability for multiple selections as well.

    Now I wish I could somehow do "something" that would pull final responses into a Discussion Board FAQ. Doubt that I can with the only capability being Site Owner OOB.

    Posted 5 months ago #

  6. AutoSponge
    Administrator

    Can you prevent chatty-cathy with approval required on responses?

    Posted 5 months ago #

  7. jlschu1
    Member

    Thanks everyone for your feedback.

    Posted 5 months ago #

  8. EndUserSharePoint
    Key Master

    Jen - What did you decide to do?

    Posted 5 months ago #

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