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Workflow Email to more than one approver lacks headers ?

(2 posts)
  • Started 9 months ago by GeorgeWNYC
  • Latest reply from dwinter
  1. GeorgeWNYC
    Member

    OK This is an issue with Workflows with more than one person as an approver.

    The outgoing email message is missing headers, so it comes through 'un-formatted'.

    Have you every seen this?

    ----- Original Message -----
    From: <[email protected]>
    To: <[email protected]>
    Sent: Tuesday, August 05, 2008 4:53 PM

    >:
    > Content-Transfer-Encoding: 8bit
    > Content-Type: text/html; charset=utf-8
    > Subject: Approval started on _directory_.
    > MIME-Version: 1.0
    > X-Mailer: Windows SharePoint Services (version 3)
    >
    > <style>
    > TABLE.mail { border-style:none; border-collapse:collapse; font:8pt Tahoma; width:100%; }TD.header { background:#F8F8F9; border:1px solid #E8EAEC; padding:12pt 10px 4pt 10px; }TD.body { padding:12pt 10px 24pt 10px; }TD.footer { border-width:1px; border-style:solid none none none; border-color:#9CA3AD; padding:4pt 10px 4pt 10px; }A { text-decoration:none; }DIV.title { font:16pt Verdana; }DIV.headertext { margin:5px 0px 0px 0px; }DIV.error { font-weight:bold; }DIV.comment { color:#9CA3AD; }SPAN.wfname { font:bold italic; }
    > </style><table cellpadding="2" cellspacing="0" class="mail" DIR="none">
    > <tr class="header">
    > <td class="header"><div class="title">
    > <span class='wfname'>Approval</span> has started on _directory_.
    > </div><div class="headertext">
    > Participants are George Winters
    > </div></td>
    > </tr><tr class="body">
    > <td class="body" valign="top"><div>
    > Each person will receive a task to approve _directory_. The tasks will be assigned one at a time in the order shown above.
    > </div></td>
    > </tr><tr class="footer">
    > <td class="footer"><div>
    > View the status of this workflow.
    > </div></td>
    > </tr>
    > </table>
    >
    >

    Posted 9 months ago #
  2. What is the structure of your outbound email setup? Are you configured to a local relay or do you go directly to your corporate email infrastructure?

    Can you configure a local relay, set up a test workflow to send a message, trap it in a aliased local drop folder, and then take a look at that header? I find it unlikely that the mail we are generating has truncated headers like that.

    Posted 3 days ago #

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